How to Create a Jira Task with a File?

When you found a problem in an uploaded file or need to pass a document to the technical team for processing, this instruction will help you quickly create a task with an attached file.

When It Will Be Useful

  • You found an error in a document and need to report it to developers.
  • A client sent a screenshot of a problem that needs to be passed to the technical team.
  • You want to create a task for improvement based on file analysis.

What's Important to Know

  • Jira — this is a task management system where the technical team tracks work.
  • Task — this is a description of a problem or task with all necessary details.
  • Attachment — the file will be available to everyone working with the task.

Before You Start

  • You are logged into ConnectiveOne
  • You have access to the FileManager module
  • You know which file needs to be attached to the task
  • You have rights to create tasks in Jira

How to Do It

  1. Open the FileManager module — click Apps in the main menu, then FileManager.
  2. Find the file — in the file list, find the one you need to attach.
  3. Select the file — click on the file to select it.
  4. Click "Create Jira Task" — the button is located in the context menu or action panel.
  5. Fill out the form — enter the task name, problem description, and select the project.
  6. Click "Create" — the system will create a task with the attached file.

What Happens After

A new task with an attached file is created in Jira. You will receive a task number and a link to it. The technical team will be able to see the file and start working.

How to Verify Everything Worked

  • The system showed a message about successful task creation
  • You received a task number (for example, "PROJ-123")
  • The file is attached to the task in Jira

What's Important to Specify in the Task

  • Name — brief description of the problem
  • Description — detailed explanation of what's wrong with the file
  • Priority — how urgently it needs to be fixed

See Also