Overview
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Analyst — Statistics Scenarios Hub

A page for analysts creating detailed reports in Statistics. Here you will configure metrics, filters, export, and integrations with Metabase or custom boards. Below are instructions for each analysis step.


Quick Overview


High-Level Goals and Scenarios

Detailed Reports

Goal — get detailed information for making informed decisions.

Filters and Export

Goal — find needed data and get it for further analysis.

Working with Metabase and Custom Boards

Goal — use powerful tools for visualization and analysis.

  • View Metabase dashboards — how to view ready and custom Metabase dashboards. → View Metabase dashboards
  • Hybrid ticket analytics — how to read the custom dashboard with overview, operator productivity, and quality (cohorts vs action dates). → Hybrid ticket analytics
  • Create custom board — how to configure your own dashboard with needed metrics (this function is configured through Metabase and integrated into the Statistics module). → View Metabase dashboards

Where to Work in the Interface

Main work with analysis happens in the Statistics module and external tools:

  • Statistics module: Apps -> Statistics — here you create reports and export data.
  • Metabase: for creating custom dashboards and visualizations.
  • Custom boards: for configuring your own analysis tools.

Reports

Integrations

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