Analyst — Statistics Scenarios Hub
A page for analysts creating detailed reports in Statistics. Here you will configure metrics, filters, export, and integrations with Metabase or custom boards. Below are instructions for each analysis step.
Quick Overview
High-Level Goals and Scenarios
Detailed Reports
Goal — get detailed information for making informed decisions.
- Create detailed report — how to configure a report with needed metrics and filters. → ./how-to/create-detailed-report.md
Filters and Export
Goal — find needed data and get it for further analysis.
- Apply filters to report — how to filter data by various parameters. → ./how-to/apply-report-filters.md
- Export report — how to download report data to a file for analysis. → ./how-to/export-report.md
Native statistics custom dashboards
Goal — put only the metrics you need on one page, from ready-made native statistics cards.
- Build a custom dashboard — how to create a dashboard, add tabs and cards, change their order and size, apply filters, and ask the Instance Agent to build a dashboard. → Custom dashboards in native statistics
- Create a custom card — your own SQL or Mongo query, a test with the dashboard filters, filter placeholders and limits; an internal feature, not enabled on client instances. → Custom cards on dashboards
Working with Metabase and Custom Boards
Goal — use powerful tools for visualization and analysis.
- View Metabase dashboards — how to view ready and custom Metabase dashboards. → View Metabase dashboards
- Hybrid ticket analytics — how to read the custom dashboard with overview, operator productivity, and quality (cohorts vs action dates). → Hybrid ticket analytics
- Create custom board — how to configure your own dashboard with needed metrics (this function is configured through Metabase and integrated into the Statistics module). → View Metabase dashboards
Where to Work in the Interface
Main work with analysis happens in the Statistics module and external tools:
Statisticsmodule:Apps -> Statistics— here you create reports and export data.- Metabase: for creating custom dashboards and visualizations.
- Custom boards: for configuring your own analysis tools.