Operator — FileManager Scenarios Hub
A page for operators working with files in FileManager. Here you can quickly upload documents, find needed files, and attach them to requests without unnecessary navigation. Below are instructions for viewing, uploading, and actions with files.
Quick Overview
High-Level Goals and Scenarios
Working with Files and Folders
Goal — quickly find, upload, or delete files needed for working with clients.
- View file list — how to open the file system and see all available files and folders. → ./how-to/view-files.md
- Upload a new file — how to add a document, image, or other file to the system. → ./how-to/upload-file.md
- Delete a file or folder — how to remove unnecessary files from storage. → ./how-to/delete-file.md
- Navigate to a folder — how to open a nested folder and see its contents. → ./how-to/navigate-folder.md
Integration with Work Processes
Goal — use files for efficient work with client requests.
- Create a Jira task with a file — how to attach a file to a new task for the technical team. → ./how-to/create-jira-task.md
Where to Work in the Interface
Main work with files happens in the FileManager module:
FileManagermodule:Apps -> FileManager— here you see all files and folders, can upload new ones, and manage existing ones.