Operator — Broadcast Hub

A page for operators who create and launch broadcasts. Here you will find instructions for creating campaigns, launching broadcasts, and checking results. Each instruction will help quickly complete the needed task and verify campaign effectiveness.

Quick Overview

• High-Level Goals and Scenarios
• Where to Work in the Interface
• Quick Links

High-Level Goals and Scenarios

Creating Templates and Settings

Goal — prepare message templates and configure broadcasts for effective campaigns.

• Create broadcast template — how to create a ready message text for reuse with multilingual support and formatting. → ./how-to/create-broadcast-template.md
• Edit template — how to change text, formatting, or image in an existing template. → ./how-to/create-broadcast-template.md
• Format message — how to highlight important information, add links, and use Markdown for Telegram. → ./how-to/format-broadcast-message.md
• Add image — how to add an image via link or file upload. → ./how-to/add-image-to-broadcast.md
• Configure alias — how to configure the entry point in a scenario for buttons in a broadcast. → ./how-to/configure-broadcast-alias.md

Create Broadcast

How to configure a new broadcast with template selection, topic, and start date. → ./how-to/create-broadcast.md

Launching Broadcasts

Goal — quickly send messages to a group of clients at the needed time.

• Create broadcast — how to configure a new broadcast with template selection, topic, and start date. → ./how-to/create-broadcast.md
• Edit broadcast — how to change parameters of an existing broadcast before launch. → ./how-to/create-broadcast.md
• Launch broadcast immediately — how to send a broadcast right away, without waiting for the scheduled time. → ./how-to/launch-broadcast-now.md
• Configure scheduled broadcast — how to schedule a broadcast for a specific date and time. → ./how-to/setup-scheduled-broadcast.md

Activate Scheduled Broadcast

How to enable a broadcast that will be sent on schedule. → ./how-to/activate-scheduled-broadcast.md

• Deactivate broadcast — how to disable an active broadcast so it doesn't launch on schedule. → ./how-to/create-broadcast.md
• Send broadcast from Clients module — how to send a broadcast to selected clients through filters. → ./how-to/send-broadcast-from-clients.md
• Find contacts by file — how to find contacts from an Excel file for mass broadcast. → ./how-to/search-contacts-by-file.md

Working with Drafts

Goal — save incomplete broadcasts for further editing and launch.

• Save broadcast as draft — how to create a broadcast without activation for further refinement. → ./how-to/save-broadcast-draft.md
• Edit broadcast draft — how to change parameters of a saved broadcast before launch. → ./how-to/edit-broadcast-draft.md

Viewing Results

Goal — quickly check if the broadcast was sent successfully and how many clients received it.

• View broadcast results — how to see detailed delivery statistics, errors, progress, and broadcast speed. → ./how-to/view-broadcast-results.md
• View broadcast report — how to see detailed delivery statistics, errors, and broadcast metrics. → ./how-to/view-broadcast-report.md

Where to Work in the Interface

Main work with broadcasts happens in the Broadcast module:

• Route /broadcast/:id: main page of the module (where :id is the bot ID)
• "Broadcasts" section (/broadcast/:id/broadcast): for creating, editing, activating, and launching broadcasts
• "Templates" section (/broadcast/:id/templates): for creating and managing message templates
• "Broadcast Topics" section (/broadcast/:id/topics): for viewing topics (topic creation is available for integrators)
• "Result" modal window: for viewing detailed broadcast statistics (opens from the "Broadcasts" section)

Quick Links

Templates and Settings

• Create template
• Format message
• Add image
• Configure alias

Creation and Launch

• Create broadcast
• Launch broadcast immediately
• Configure scheduled broadcast
• Activate scheduled broadcast
• Send from Clients module
• Find contacts by file

Drafts

• Save broadcast as draft
• Edit draft

Results

• View results
• View report

Important Notes

• 💾 Always check broadcast parameters before activation
• ⚠️ A broadcast that is already launched cannot be edited
• 🔄 After saving a broadcast, it appears in the list but does not launch automatically if not activated
• 📊 Broadcast statistics update in real time during sending
• 🎯 Use topics to organize broadcasts by theme