How to View Broadcast Results?

When you need to see detailed execution statistics of a broadcast — how many messages were delivered, how many errors occurred, what the sending speed is — viewing results helps assess campaign effectiveness. This instruction will help get a complete picture of broadcast execution.

When Needed

  • The broadcast is completed or is in the process of sending.
  • You need to check if all messages were successfully delivered.
  • You need to analyze sending speed and efficiency.

What's Important to Know

  • Broadcast results — detailed statistics that includes duration, speed, progress, number of delivered messages and errors.
  • Results are available for broadcasts that have already been launched.
  • Statistics update in real time during sending.

Prerequisites

  • You are logged in with integrator, operator, or analyst rights.
  • You have navigated to the Broadcast module via Apps -> Broadcast.
  • There is at least one broadcast in the system that has already been launched or completed.

Step-by-Step Instructions

  1. In the Broadcast module, go to the "Broadcasts" section — a table with all broadcasts opens.
  2. Find the needed broadcast in the list and click on the "Result" icon (blue circle) in the row of this broadcast — a modal window appears with the broadcast name and statistics table.
  3. View detailed information in the table:
    • Broadcast Duration (in minutes) — how long the sending took.
    • Broadcast Speed — number of messages per unit of time.
    • Broadcast Progress (in percentage) — what percentage of messages have already been sent.
    • Number of Delivered Messages — how many messages were successfully delivered.
    • Number of Errors — how many messages failed to send.

What Happens After

You see a complete picture of broadcast execution and can assess its effectiveness. This information helps make decisions about further actions or improve settings.

How to Verify It Worked

  • Check that the modal window opened with the correct broadcast name.
  • Make sure all statistics indicators display correctly.
  • If the broadcast is still ongoing, check that progress updates in real time.