Analyst — Broadcast Analytics Hub

A page for analysts evaluating broadcast effectiveness. Here you will find instructions for getting delivery, open, and click statistics and exporting data for further analysis. Each instruction will help quickly get the needed information and analyze campaign results.

Quick Overview

• High-Level Goals and Scenarios
• Where to Work in the Interface
• Quick Links

High-Level Goals and Scenarios

Analyzing Broadcast Statistics

Goal — get a complete picture of broadcast effectiveness for making informed decisions.

• View broadcast results — how to see detailed broadcast statistics: duration, speed, progress, number of delivered messages and errors. → ./how-to/view-broadcast-results.md
• View delivery statistics — how to see the number of successfully delivered messages and errors. → ./how-to/view-delivery-statistics.md
• View open statistics — how to see how many clients opened the message. → ./how-to/view-open-statistics.md
• View click statistics — how to see the number of clicks on links in messages. → ./how-to/view-click-statistics.md

Viewing Reports

Goal — get detailed information about broadcast execution for effectiveness analysis.

• View broadcast report — how to see detailed delivery statistics, errors, and broadcast metrics in one place. → ./how-to/view-broadcast-report.md

Exporting Data

Goal — get data for further analysis in external tools.

• Export broadcast results — how to download detailed broadcast statistics to a file for further analysis in Excel or other tools. → ./how-to/export-broadcast-results.md

Where to Work in the Interface

Main work with broadcast analysis happens in the Broadcast module:

• Route /broadcast/:id: main page of the module (where :id is the bot ID)
• "Broadcasts" section (/broadcast/:id/broadcast): for viewing the list of broadcasts and results of each broadcast
• "Logs" section (/broadcast/:id/logs): for viewing detailed logs of all broadcasts
• "Result" modal window: for detailed statistics of deliveries, opens, and clicks (opens from the "Broadcasts" section via the "Result" icon)

Quick Links

Reports and Statistics

• View broadcast report
• View broadcast results
• Delivery statistics
• Open statistics
• Click statistics

Export

• Export results

Important Notes

• 📊 Statistics update in real time during broadcast sending
• 📈 Use data export for deeper analysis in Excel or BI tools
• 🔍 Detailed logs are available for diagnosing delivery problems
• ⏱️ Broadcast duration and speed help assess system performance
• 📉 Track the number of errors to identify delivery problems