Operator — Profile Scenarios Hub
A page for operators configuring their profile. Here you can quickly change language, signature, quick replies, folders, and notifications without unnecessary steps. Below are instructions for each action.
Quick Overview
High-Level Goals and Scenarios
Profile Settings
Goal — configure personal parameters for convenient work.
- Change interface language — how to change the system display language. → ./how-to/change-language.md
- Configure operator settings — how to override right panel, message delay, and other parameters. → ./how-to/configure-operator-settings.md
- Configure quick replies — how to create and manage response templates. → ./how-to/configure-quick-replies.md
- Configure signature — how to set a personal signature for messages. → ./how-to/configure-signature.md
- Configure folders — how to organize personal folders for requests. → ./how-to/configure-folders.md
- Configure notifications — reference and step-by-step guides: Notification Center; short entry from profile: ./how-to/configure-notifications.md
Where to Work in the Interface
Main work with profile happens in the Profile module:
Profilemodule:Apps -> Profileor through the user menu — here you configure personal parameters.- Profile settings: for changing language, signature, and other personal parameters.