Release 5.6.8
What Changed
- Action Library: each custom action appears once; filter by several groups at the same time.
- Viber: images keep their caption; messages with several photos deliver every image.
- Website widget: inline button links with scenario variables resolve to working URLs before the chat shows them.
- Operator Line: long folder and group names truncate cleanly in the sidebar.
- Scenario Builder: reorder keyboard buttons without breaking connections; clearer run-details output in light and dark themes; more reliable section and alias state when opening a scenario.
- Scenarios: the “last operator dialog” action returns complete, chronologically ordered history when your flow reads conversation context after a chat closes.
How It Changed
Before: Custom actions could appear twice in the library; Viber sometimes dropped captions or extra photos; widget buttons could show unresolved placeholders; narrow sidebars scrolled horizontally; keyboard button order was fixed in the editor; run output blocks were harder to scan in dark theme; last-dialog history could be empty, out of order, or from the wrong bot.
Now: The action list is easier to scan and filter; Viber outbound media matches what the operator sent; visitors get clickable links from dynamic buttons; folder labels stay within the panel; editors can reorder buttons safely; debug panels distinguish result types; scenario flows that store last-dialog text or JSON get consistent data for the current bot.
Why It Matters
Scenario authors spend less time hunting duplicate actions and fixing keyboard order; operators trust Viber media delivery; site visitors follow working links from bot buttons; the Operator Line sidebar stays readable on smaller widths; post-run inspection in Scenario Builder is faster during troubleshooting.
Product areas in detail
Settings — Action Library
Improved
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Each custom Action Jail action is listed once (the editable entry), without a second non-editable copy under the same name.
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Group filter supports multi-select with chips; with no groups selected, all groups remain visible.
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Instance setting Deduplicate actions in GET /kw/actions (on by default) controls the new list behaviour; turn it off only for rollback or diagnostics.
Operator Line — Viber
Fixed
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An image sent with a text caption reaches the client with the caption attached.
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A message with several images delivers all photos, not only the first one.
Website widget
Fixed
- Inline buttons that open a URL or web app resolve placeholders such as
{{const.*}}before the message is shown, so the visitor receives a working link.
Operator Line — folders
Improved
- Long folder and group names in the narrow sidebar truncate with an ellipsis instead of forcing horizontal scroll.
Scenario Builder
Improved
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In keyboard settings, move buttons up or down with arrows; connections on the canvas stay aligned after reorder.
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When opening a scenario, the active section and duplicate connector-alias warnings restore more reliably.
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In node run details, output and action result blocks are easier to read in light and dark themes, with results highlighted separately.
Scenarios — last dialog history
Improved
- Flows that read the last operator dialog after a chat closes receive history even when the room had no messages, in chronological order, scoped to the current bot, with readable text or JSON depending on format settings.
Please note
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Action deduplication applies to the action list API and Action Library UI; disable the instance flag only if an external integration relied on duplicate runtime rows.
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Widget link substitution applies to inline buttons rendered through the standard Engine path.
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Last-dialog improvements affect scenario actions that fetch operator chat history; verify multi-bot setups if the same customer identifier exists on more than one bot.