Release 5.6.3
Operator dialogs show email quotes and formatted text more cleanly; e-chat delivery hints depend on channel and wording. Custom fields without a chosen custom editor type no longer open the wrong extended editor.
Operator Line — system messages
Improved
- Email quotes and styling. Text is prepared for safer, tidy display; e-chat delivery hints depend on channel and how the error is described.
Custom Data and operator panel
Improved
- No custom editor type chosen. When the field leaves that choice empty, it stays in the normal path instead of a misleading “advanced” editor.
Other
- Removed outdated duplicate dialogs where the flow already goes through Operator Line.