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Release 5.18.10

Release 5.18.10 is a fix release on top of 5.18.9. The website widget no longer loses the buttons of a long list, and the ticket history shows again when an SLA was started.

Website widget

Fixed

  • A long list in the widget no longer disappears. When a scenario step with list search (the search_list node) had more items than the button limit allowed (30 by default), the widget showed the step without any buttons, so the client had nothing to choose. The widget now always receives every list item together with the menu buttons.
    • With more than 10 buttons, a "Search…" field appears above them: the client types part of a name and the list narrows down. If nothing matches, the widget says "Nothing found".
    • The button block scrolls, so a long list does not take over the screen.
    • With more than 1000 items, the widget shows only the menu buttons and the hint "The list is too long to show as buttons". Split such lists into several steps.
    • The node's button limit still applies to Telegram and Viber — nothing changes there.

Tickets and SLA

Fixed

  • SLA starts are visible in the ticket history again. When an SLA was started with the "Update SLA" button or restored automatically by the system, the SLA worked, but no entry reached the ticket history. These entries appear again.
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