How to register in Client Portal?

When your administrator enabled self-registration, you can create an account without contacting support.

When you'll need this

• First access to Client Portal when you do not have an account yet.
• Your organization allows public registration on the portal.

What's important to know

• Registration works only if an instance administrator enabled it.
• The form may include extra fields (organization, phone, etc.) configured under Client fields in Constructor.
• After registration you land on My tickets immediately — no separate sign-in step.

Before you start

• Client Portal URL is open.
• The login page shows Create account (if not, registration is disabled).

Step-by-step

1. On Sign in, click Create account.
2. Fill required fields (typically First name, Last name, Email, Password, Phone — exact set depends on configuration).
3. Complete any additional fields on the form.
4. Click Register.
5. My tickets opens after success.

If you see Self-registration is currently disabled — contact your administrator or sign in with an existing account.

How to verify

• You see the ticket list (may be empty) and Create ticket.
• Sign-in with the same email and password works again.

Related materials

• Sign in to Client Portal
• Create a ticket
• For administrators: Enable self-registration