What are instance tours?
Instance tours are interactive step-by-step guides in Constructor: the system highlights UI elements, shows hints, and walks the user through a route (for example, from the home screen to bot settings). Tour content is stored on your instance, not only in the general ConnectiveOne product release.
Why it matters
- Team onboarding — a new colleague opens an article in the knowledge base and launches a tour for the right area.
- Up-to-date internal processes — when your organization changes a workflow, you update the tour without waiting for a platform release.
- Text plus action — a Markdown article can include a Launch tour card next to the written instructions.
What this is not
| Easy to confuse with | Instance tours |
|---|---|
| AI Assistant product tour catalog | Instance tours are authored by your team under Instance tours |
| Plain text in the knowledge base | A tour is a separate YAML definition; the article only embeds a launch link |
| A tour without access rights | Restricted tours show a no-access state on the card |
Who can do what
- Browse and launch — users with access to Knowledge base who can read the tour (public or role-restricted).
- Create, edit, import YAML — users with Manage instance UI tours (Settings → Roles) or root; co-authors listed in the tour’s edit roles.
- Insert a tour into a document — while editing Markdown in Knowledge base, if the user can edit that document.
Availability
Instance tours appear only when an administrator enabled Instance Docs under Configure instance settings (same as Knowledge Base). If you do not see the menu items, contact your administrator.