Overview
Article MarkdownReport an error

Authentication and Security — Scenarios Hub

This page helps you quickly find instructions on authentication, access recovery, and security configuration. Here are instructions for all users and for administrators who configure and maintain system security.


Quick Overview


Scenarios for All Users

Access Recovery

Goal — independently recover access to your account.

Two-Factor Authentication (2FA)

Goal — set up and use 2FA for secure login.

  • Set Up 2FA on Login — install an authenticator app and configure two-factor authentication on first login. → ./how-to/user-setup-2fa.md

Scenarios for Administrators

Access Recovery

Goal — enable the recovery flow and help a user if they cannot receive email/SMS.

Two-Factor Authentication (2FA)

Goal — enable 2FA for all system users and inform users about changes.


For Users

For Administrators

Using your own AI agent?Install the open skill so your AI agent can work with current official ConnectiveOne documentation.Get the skillNeed support?Couldn’t find the answer or need help from the ConnectiveOne team? Create a request in Client Portal.Create a request