---
title: "Release 5.5.4"
description: "Telegram broadcast preview fidelity; Operator Line Copilot labels, safer draft previews, and a steadier email composer."
---

# Release 5.5.4

> For Telegram broadcast templates in MarkdownV2 mode, what you see in the editor
> matches what the customer gets in the messenger.
> Chat history and latest bot steps open in draggable windows instead of covering the screen.

## Broadcasts

**Improved**

- **Preview and Telegram send (MarkdownV2).** Formatting from the editor (bold, italic, strike, links) is converted for Telegram; the toolbar only offers supported actions. When extended mode is turned off, stray strike markers are stripped so preview matches legacy behaviour.

## Operator Line

**New**

- **Ticket row emphasis.** In the chat list and table view, ticket rows get tint and a left-edge stripe by state (outdated, resolved, paused, etc.).

**Improved**

- **Chat history and latest bot steps** open in non-modal, draggable windows; they close when you switch chats or leave the screen; history titles include dialog creation date. Latest-steps content scrolls inside the window height.
- **Chat folder filters.** Client search sits higher in basic filters; a short tooltip explains searchable fields (phone, username, chat ID, email). Placeholder copy is updated.
- **Copilot last-message label.** The chat list shows when the latest line came from Copilot; preview text can fall back to the previous agent/customer message so the row stays readable.
- **Draft preview in the chat list.** Draft snippets no longer render raw HTML from storage and truncate safely; corrupted saved drafts do not break the chat row.

- **Email chat composer.** The rich editor is reinitialised less often when switching between email dialogs; toolbar visibility persists across visits. If init is slow, the loading state clears when the editor is ready or within a few seconds.
- **Multi-line email.** Line breaks from typing or paste are preserved in the sent email. Plain-text paste lands at the cursor with line breaks; pasting an image from the clipboard behaves as before.

## Related documentation

- [Create a broadcast template](/en/broadcast/how-to/create-broadcast-template.md)
- [Format a broadcast message](/en/broadcast/how-to/format-broadcast-message.md)
- [View chats as a table](/en/operatorline/how-to/view-chats-table.md)
- [View the chats list](/en/operatorline/how-to/view-chats-list.md)
- [Create a filter](/en/operatorline/how-to/create-filter.md)
- [Manage folders](/en/operatorline/how-to/manage-folders.md)
- [Reply to the client](/en/operatorline/how-to/reply-to-client.md)
- [Switch email thread view mode](/en/operatorline/how-to/switch-email-view-mode.md)