---
title: "Release 5.3.42"
description: "Operator calendar in touch norms, profile feedback, Operator Line instead of legacy chat, more stable auto-connect."
---

# Release 5.3.42

## What changed

- **Dashboard and touch norms:** touch counting can respect the **operator’s working calendar** — easier to compare actual work with schedules and days off.
- **Feedback:** from the **profile menu** you can send **feedback about the interface** (a short problem description or suggestion) so product teams hear from you faster.
- **Single working chat:** the legacy embedded **chat in the old panel** is removed; conversations are handled in **Operator Line** with aligned search and dialog lists.
- **Automatic operator assignment:** fixes for critical cases where a conversation could **fail to reach an operator** or the queue behaved unstably after distribution.
- **Constructor UI:** small alignment of how hints and panels appear, without changing your business workflows.

## How it changed

**Previously**, touch norms did not always reflect the personal calendar, structured UI feedback was harder to collect, some teams could still use the old panel chat, and auto-assignment could occasionally miss or mis-assign.

**Now**, touch tracking is closer to real schedules, feedback can be sent from the profile, everyone works in **Operator Line**, and operator assignment and connection are **more predictable**.

**Why it matters:** supervisors see workload more accurately, the product gets a clear improvement channel from users, and operators hit fewer “lost” or unassigned dialogs.

## Related documentation

- [How to view the conversation list](/en/operatorline/how-to/view-chats-list.md)
- [How to configure calendars](/en/settings/how-to/configure-calendars.md)
- [Automatic connect of a free operator](/en/operatorline/explanation/auto-connect-free-operator.md)
- [How to edit a scenario](/en/scenariobuilder/how-to/edit-scenario.md)