---
title: "Release 5.2.12"
description: "Quality Assurance module improvements."
---

# Release 5.2.12

## What Changed

- **Quality Assurance module.** Improvements to the QA (quality control) module: easier analysis of dialogs and ratings.

## How It Changed

### Quality Assurance module

**Before:** Analyzing dialog quality and ratings could be limited or cumbersome.  
**Now:** The QA module has been updated with better display and analysis of service quality data.  
**Why it matters:** It is easier to monitor operator performance and identify areas for improvement.