---
title: "Release 5.19.0"
description: "New \"Ticket subject changed\" scenario event and all fixes of 5.18.10."
---

# Release 5.19.0

Release 5.19.0 includes all changes of [release 5.18.10](/en/releases/5.18.10.md): search over the buttons of a long list in the widget and the SLA start entry in the ticket history. New in 5.19.0 is a scenario event that fires when a ticket's subject changes.

## Scenario Builder

**New**

- **"Ticket subject changed" event.** Start node → **Internal Events**, in the "Tickets" category, now has the **"Ticket subject changed"** event (`ticket_subject_changed`). A section with this event runs when a ticket's subject changes:
  - an operator changes the subject or picks one when closing the ticket;
  - the ticket is transferred to a skill group and takes that group's subject;
  - the "Update ticket" node, a custom action or an integration writes a new subject.
  - The scenario receives the old and new subject (id and name) and who changed it: an operator, a scenario or the system. This lets you, for example, sync the request type with an external system.
  - The event does not fire when the same subject is written again, and it does not apply to regular dialogs. See the [internal events reference](/en/scenariobuilder/reference/internal-events-trigger-reference.md) for details.
  - Nothing changes until you add this event to a section.