--- title: "Release 5.12.1" description: "Faster dialog distribution to free operators, more reliable Fastline auto-close, node ID display in the scenario builder, fixed broadcast template deletion, and fixes in CSAT, automations, and the Facebook channel." --- # Release 5.12.1 5.12.1 is a stability release: it removes a delay in distributing dialogs to free operators, restores automatic Fastline dialog closing, and fixes a set of bugs in broadcasts, CSAT surveys, automations, and Facebook page connection. ## Highlights - **Faster dialog distribution** — removed a 15–30 second delay before assigning a dialog to a free operator. - **Fastline auto-close** — fires again on the inactivity timer, including after a system restart. - **Node ID in the scenario builder** — visible on the canvas, in search results, and in the config panel, without opening DevTools. - **Slider products** in the dialog history — operators can see which products the bot showed the client. - Fixed broadcast template deletion, duplicate notification emails, a mandatory CSAT comment, automation scheduling, and the Facebook page catalog shown at connect time. ## Operator Panel ### Faster dialog distribution to free operators **Before:** with free operators available, a dialog could still wait in the queue for 15–30 seconds before assignment — critical for teams with a tight first-response SLA. **Now:** assignment to a free operator happens in a fraction of a second. **Why it matters:** a direct reduction in the client's wait time for the first operator response. More: [Automatic dialog distribution](/en/operatorline/explanation/auto-distribute-dialogs.md) ### Slider products in the bot action history **Before:** if the bot showed the client a product slider, the bot action history (last_steps) only displayed the label "bot: slider" — operators could not see what was actually shown. **Now:** operators see the list of products (title, price, link) and can open a card preview directly from the dialog history. **Why it matters:** operators and clients no longer have to guess whether the slider worked — the actual shown content is visible. ### Navigating between images in the viewer **Before:** if a client message had several attached images, only one could be opened at a time — viewing the next image meant closing the viewer and reopening it. **Now:** the image viewer supports moving between images with on-screen arrows, keyboard (`←`/`→`/`Esc`), and touch swipes, without closing the viewer. ## Scenario Builder ### Persistent node ID display **Before:** finding a node's ID required opening browser DevTools, slowing down scenario setup and support. **Now:** the node ID is visible on the canvas (hover tooltip, click to copy), in block search results, and in the node configuration panel. **Why it matters:** faster to find the right node, especially when search returns several results with similar numbers. ### Fixed a lost photo parameter **Before:** in some scenarios using the "Send Photo" action, a removed internal field could automatically reappear after publishing the scenario, causing the photo to fail delivery on Telegram. **Now:** the removed field no longer reappears — the action sends the photo correctly. ## Broadcasts ### Fixed broadcast template deletion **Before:** deleting a custom broadcast template could fail, leaving the template in the list. **Now:** template deletion works correctly. More: [How to create a broadcast template](/en/broadcast/how-to/create-broadcast-template.md) ### Fixed duplicate notification emails **Before:** after re-saving a scenario, a single event (for example, a ticket status change) could send several identical email notifications instead of one. **Now:** each event sends a single notification; the system also self-heals previously accumulated duplicates the next time the scenario is saved. ## CSAT surveys ### Mandatory comment for low scores **Before:** when a setting required a comment for low scores and the client submitted one empty, the client saw a plain technical error page in English instead of the form — with no way to fix the response. **Now:** the comment field is marked required upfront, and submitting it empty returns the client to the same form with an explanation and their previously entered text preserved. More: [Configure CSAT](/en/statistics/how-to/configure-csat.md) ## Automations ### Fixed automation schedule display **Before:** changing an automated action's schedule in the "Automatic Check" block was saved correctly, but the UI kept showing the old value even after saving and reloading the page. **Now:** the UI shows the current schedule and parameters immediately after saving. More: [Configure automatic check parameters](/en/settings/how-to/configure-automatic-check-params.md) ## Facebook channel ### Fixed premature Facebook page catalog exposure **Before:** after connecting a Facebook account to a bot, any Constructor user with access to that bot could see the full list of Facebook pages on the connected account in the channel settings — without logging into Facebook again. **Now:** without a fresh connection, only the already bound page is shown (or an empty list); the full page list for selection is available only right after a successful account connection. **Why it matters:** closes the risk of exposing a third-party Facebook page list to users without the corresponding access. More: [Connect Facebook Messenger and Instagram](/en/channels/how-to/connect-facebook-messenger-instagram.md) ## Interface - Fixed the documentation link in the help menu — it now correctly opens the documentation section in the current language. - The browser tab title now reliably shows the section name ("Menu: Section") both after a page reload and while navigating within the Constructor. - Fixed role settings translations — some group and permission names no longer show raw technical keys instead of readable labels. ## Notes - Fixed dialog statistics requests without a specified period: a request without dates now defaults to the last 30 days instead of the full history. This does not affect normal UI behavior — the UI always sends a period. ## Related Documentation - [Automatic dialog distribution](/en/operatorline/explanation/auto-distribute-dialogs.md) - [How to create a broadcast template](/en/broadcast/how-to/create-broadcast-template.md) - [Configure CSAT](/en/statistics/how-to/configure-csat.md) - [Configure automatic check parameters](/en/settings/how-to/configure-automatic-check-params.md) - [Connect Facebook Messenger and Instagram](/en/channels/how-to/connect-facebook-messenger-instagram.md)