# Analyst — Quality Assurance Scenarios Hub

A page for analysts assessing service quality. Here you will view reports and dashboards, apply filters, and export assessments without unnecessary steps. Below are instructions for reports, filters, and export.

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## Quick Overview
- [High-Level Goals and Scenarios](#high-level-goals-and-scenarios)
- [Where to Work in the Interface](#where-to-work-in-the-interface)
- [Quick Links](#quick-links)

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## High-Level Goals and Scenarios

### Reports and Dashboards
**Goal** — get a complete picture of service quality for making informed decisions.
- **View quality reports** — how to see aggregated service quality statistics. → [./how-to/view-quality-reports.md](/en/quality_assurance/how-to/view-quality-reports.md)
- **View quality dashboard** — how to see visualization of quality metrics. → [./how-to/view-quality-dashboard.md](/en/quality_assurance/how-to/view-quality-dashboard.md)

### Export Assessments
**Goal** — get data for further analysis in external tools.
- **Export assessments** — how to download assessment data to a file for analysis. → [./how-to/export-assessments.md](/en/quality_assurance/how-to/export-assessments.md)

### Filters
**Goal** — find specific assessments or analyze quality by certain criteria.
- **Apply filters to assessments** — how to filter assessments by various parameters. → [./how-to/filter-assessments.md](/en/quality_assurance/how-to/filter-assessments.md)

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## Where to Work in the Interface
Main work with analysis happens in the `Quality Assurance` module:
- **`Quality Assurance` module**: `Apps -> Quality Assurance` — here you view reports and export data.
- **Dashboard**: for visualizing quality metrics.
- **Reports**: for detailed assessment analysis.

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## Quick Links

### Reports
- [View quality reports](/en/quality_assurance/how-to/view-quality-reports.md)
- [View quality dashboard](/en/quality_assurance/how-to/view-quality-dashboard.md)

### Export
- [Export assessments](/en/quality_assurance/how-to/export-assessments.md)

### Filters
- [Apply filters](/en/quality_assurance/how-to/filter-assessments.md)

