# Deactivate KB Plugin

Deactivating KB Plugin disables the knowledge base synchronization functionality. This instruction will show how to deactivate KB Plugin in the FastLinePro module.

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## When Needed

- You need to temporarily disable knowledge base synchronization.
- You want to pause plugin operation for maintenance or configuration.
- You need to disable the plugin for a specific agent or all agents.
- You want to save resources by temporarily disabling automatic synchronization.

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## What's Important to Know

- **KB Plugin Deactivation** — disabling knowledge base synchronization functionality.
- After deactivation, synchronization pauses, but settings are preserved.
- Agents continue to use existing knowledge base information after deactivation.
- The plugin can be reactivated at any time without losing settings.

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## Prerequisites

- [x] You are logged in with administrator rights.
- [x] You have navigated to the `FastLinePro` module via `Apps -> FastLinePro`.
- [x] KB Plugin is activated and running.

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## Step-by-Step Instructions

1. In the `FastLinePro` module, find the **"Settings"** or **"Settings"** or **"Plugins"** section.
2. Find the **"KB Plugin"** or **"Knowledge Base Plugin"** section in the plugin list or settings.
3. In the KB Plugin section, find the toggle or **"Deactivate"** or **"Disable"** button.
4. Click the toggle or deactivation button — a confirmation opens (if available).
5. Confirm deactivation in the dialog window if it appears — the plugin deactivates.

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## What Happens After

KB Plugin is deactivated, and automatic knowledge base synchronization is paused. Agents continue to use existing information in the knowledge base, but new synchronizations are not performed.

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## How to Verify It Worked

- Check that the plugin status changed to "Deactivated" or "Disabled".
- Make sure automatic synchronization is paused.
- Check that plugin settings are saved and available for reactivation.

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## Other Methods

- Some systems allow deactivating the plugin for specific agents separately.
- You can configure automatic deactivation under certain conditions.
- Use scheduled deactivation for system maintenance.

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## Related Materials

- [Activate KB Plugin](/en/fastlinepro/how-to/activate-kbplugin.md)
- [Check synchronization status](/en/fastlinepro/how-to/check-sync-status.md)
- [Configure knowledge synchronization](/en/fastlinepro/how-to/configure-knowledge-sync.md)