# How to Create a Chatbot?

When you need to create a simple AI assistant for answering typical client questions, creating a chatbot allows automating basic communication. This instruction will help create a new chatbot and configure its basic parameters.

---

## When Needed

- You need to create an automatic assistant for answering frequent questions.
- You need to configure a simple AI assistant without complex tools.
- You need to integrate the chatbot into a client service scenario.

---

## What's Important to Know

- **Chatbot** — simple AI assistant for typical questions without access to tools.
- **Agent** — more powerful AI assistant with access to tools and streaming mode.
- Chatbots and agents are created in the same module but have different capabilities.

---

## Prerequisites

- [x] You are logged in with integrator or administrator rights.
- [x] You have navigated to the `FastLinePro` module via `Apps -> FastLinePro`.

---

## Step-by-Step Instructions

1. In the `FastLinePro` module, go to the **"Chatbots"** tab — a list of existing chatbots opens.
2. Click the **"Create"** button — a modal window for creating a new chatbot appears.
3. In the **"Name"** field, enter the chatbot name (for example, "FAQ Bot").
4. In the **"Description"** field, enter a short description of the chatbot's purpose (optional).
5. Click the **"Create"** button — the system creates a new chatbot and redirects you to its detailed settings page.

---

## What Happens After

The chatbot is created and ready for configuration. You can add instructions (prompt), connect a knowledge base, and configure model parameters.

---

## How to Verify It Worked

- Check that the chatbot appears in the chatbot list.
- Make sure you are redirected to the new chatbot's settings page.
- Check that the settings page does not have an "Tools" section (it only exists for agents).

---

## Related Materials

- [Create agent](/en/fastlinepro/how-to/create-agent.md)
- [Configure agent prompt](/en/fastlinepro/how-to/configure-agent-prompt.md)
- [Connect knowledge base](/en/fastlinepro/how-to/connect-knowledge-base-to-agent.md)