# Check Synchronization Status

Checking synchronization status allows learning about the current state of the knowledge base update process. This instruction will show how to check KB Plugin synchronization status.

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## When Needed

- You need to check if knowledge base synchronization has completed.
- You want to learn about errors or problems during synchronization.
- You need to check the last synchronization time and its result.
- You want to track automatic synchronization progress.

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## What's Important to Know

- **Synchronization status** — information about the current state of the knowledge base update process.
- Status can show: running, completed, error, waiting.
- Status displays the last synchronization time and number of processed files.
- Synchronization logs contain detailed information about the process and errors.

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## Prerequisites

- [x] You are logged in with administrator rights.
- [x] You have navigated to the `FastLinePro` module via `Apps -> FastLinePro`.
- [x] KB Plugin and knowledge base synchronization are configured in the system.

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## Step-by-Step Instructions

1. In the `FastLinePro` module, find the **"KB Plugin"** or **"Knowledge Base Sync"** section.
2. Find the **"Synchronization Status"** or **"Sync Status"** section.
3. Review status information:
   - **Current status** — running, completed, error, waiting.
   - **Last synchronization** — date and time of last successful synchronization.
   - **Next synchronization** — time of next scheduled synchronization (if automatic is configured).
   - **Progress** — percentage of current synchronization completion (if it is running).
4. Review detailed information (if available):
   - Number of processed files.
   - Number of added, updated, or deleted records.
   - Synchronization logs with process details.
5. If there are errors, review their description in logs to resolve issues.

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## What Happens After

You see current information about synchronization status and can determine whether actions need to be taken to resolve issues or wait for the process to complete.

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## How to Verify It Worked

- Check that status displays correctly and is current.
- Make sure information about last synchronization matches expectations.
- Check that there are no critical errors in status or logs.

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## Other Methods

- Some systems allow configuring notifications about synchronization status.
- You can view synchronization history to analyze trends.
- Use automatic status updates for real-time monitoring.

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## Related Materials

- [Configure knowledge synchronization](/en/fastlinepro/how-to/configure-knowledge-sync.md)
- [Activate KB Plugin](/en/fastlinepro/how-to/activate-kbplugin.md)
- [Run KB synchronization](/en/fastlinepro/how-to/run-kb-sync.md)