# Client Portal — end-user hub

**Client Portal** (**Support Portal**) is a separate web app where you submit support requests, track status, and talk to the team in comments. You see **only your** tickets — not Operator Line and not Constructor settings.

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## Contents

- [View and create requests](#view-and-create-requests)
- [Conversation and rating](#conversation-and-rating)
- [Where to work in the UI](#where-to-work-in-the-ui)
- [Quick links](#quick-links)
- [For administrators](#for-administrators)

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## View and create requests

**Goal** — sign in and manage your ticket list.

- **Sign in to Client Portal** — email and password from your administrator, or an account after self-registration. → [How to sign in](/en/clientportal/how-to/login.md)
- **Register an account** — when your organization enabled self-registration. → [How to register](/en/clientportal/how-to/register-account.md)
- **View and find tickets** — **My tickets** list, search, and filters by status, priority, subject. → [How to view the ticket list](/en/clientportal/how-to/view-tickets.md)
- **Create a ticket** — **Create ticket**, pick department, subject, and describe the issue. → [How to create a ticket](/en/clientportal/how-to/create-ticket.md)

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## Conversation and rating

**Goal** — get a reply from support and record the outcome.

- **Add a comment** — thread on the ticket page, attachments, short edit window for your own comments. → [How to comment on a ticket](/en/clientportal/how-to/comment-on-ticket.md)
- **Rate service (CSAT)** — stars after the ticket is resolved or closed. → [How to submit a CSAT rating](/en/clientportal/how-to/rate-csat.md)
- **Notifications** — bell in the header: status changes or a new operator reply. → [How to use notifications](/en/clientportal/how-to/use-notifications.md)

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## Where to work in the UI

| Area | Purpose |
|------|---------|
| **Sign in** | Email and password login |
| **Registration** | Create an account (if enabled) |
| **My tickets** | Main list of your requests |
| **Create ticket** | New request wizard |
| **Ticket page** | Description, details, comments, CSAT |
| **Notifications** | Bell in the header |
| **User menu** | Language (uk / en / de), theme, **Log out** |

Your organization provides the portal URL — it is a separate site, not Constructor.

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## Quick links

- [How to sign in](/en/clientportal/how-to/login.md)
- [How to register](/en/clientportal/how-to/register-account.md)
- [How to view the ticket list](/en/clientportal/how-to/view-tickets.md)
- [How to create a ticket](/en/clientportal/how-to/create-ticket.md)
- [How to comment on a ticket](/en/clientportal/how-to/comment-on-ticket.md)
- [How to submit a CSAT rating](/en/clientportal/how-to/rate-csat.md)
- [How to use notifications](/en/clientportal/how-to/use-notifications.md)

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## Concepts

- [What is Client Portal](/en/clientportal/explanation/what-is-client-portal.md) — how the portal differs from Operator Line and Constructor
- [Product glossary](/en/product-glossary.md) — **Client Portal (Support Portal)**

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## For administrators

Portal, registration, and form fields are configured in **Constructor → Settings**, not in the portal UI:

- [Client Portal — administrator hub](/en/clientportal/admin-hub.md)