# How to view the ticket list?

On **My tickets** you see all your support requests and can find the one you need.

## When you'll need this

- Daily status checks.
- Finding an older ticket by title or ID.

## What's important to know

- Desktop — **table**; mobile — **cards** with the same fields.
- Click the **Status** column header to sort by status name.
- **Search** starts from **two characters** in **Search tickets...**.
- Filters: status, priority, subject, department, **Created by me**, **Assigned to me**, and more.

## Before you start

- [x] You are [signed in](/en/clientportal/how-to/login.md) to Client Portal.

## Step-by-step

1. After sign-in you see **My tickets** (or choose **Go to tickets** in the user menu).
2. Review the list: **Ticket ID**, **Title**, **Status**, **Priority**, **Subject**, **Department**, created and updated dates.
3. To find a ticket — type in **Search tickets...** and wait for results.
4. Set filters in the filter panel (on mobile — via the filters menu).
5. Click a row or **Open** to open [ticket details](/en/clientportal/how-to/comment-on-ticket.md).

If the list is empty — click **Create ticket** (see [create a ticket](/en/clientportal/how-to/create-ticket.md)).

## How to verify

- The list updates after search or filter changes.
- The opened ticket shows the same **ID** as in the table.

## Related materials

- [Create a ticket](/en/clientportal/how-to/create-ticket.md)
- [Comment on a ticket](/en/clientportal/how-to/comment-on-ticket.md)
- [Notifications](/en/clientportal/how-to/use-notifications.md)