# How to use notifications?

**Notifications** (bell in the header) show ticket updates without refreshing the page.

## When you'll need this

- You are waiting for an operator reply.
- You want to know when ticket status changes.

## What's important to know

- Typical events: **Status changed to "…"**, **Operator replied to your ticket**.
- **Mark all read** clears unread items.
- **All tickets** in the dropdown goes to **My tickets**.

## Before you start

- [x] You are signed in to Client Portal.

## Step-by-step

1. Look at **Notifications** (bell) in the top-right header.
2. If there are new events — an indicator appears; click the bell.
3. Read events in the list; clicking may open the related ticket.
4. Click **Mark all read** to clear unread notifications.
5. Keep working — new events appear on the next update cycle.

## How to verify

- After an operator replies, a new notification appears (may take a few seconds).

## Related materials

- [View the ticket list](/en/clientportal/how-to/view-tickets.md)
- [Comment on a ticket](/en/clientportal/how-to/comment-on-ticket.md)