# How to Connect WhatsApp to ConnectiveOne

Connect WhatsApp Business API to ConnectiveOne for processing client messages through WhatsApp.

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## Prerequisites

- Account in 360dialog or SendPulse service
- API key from the provider

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## Registration in 360dialog

1. Register on [360dialog](https://www.360dialog.com/)
2. After registration, you will receive:
   - API key
   - Request address (API URL)

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## Connecting to ConnectiveOne

1. Go to **Bot Settings** → select the needed bot
2. In the **Channels** section, find **WhatsApp**
3. Fill in the fields:
   - **WhatsApp token** — paste the received API key
   - **WhatsApp service** — enter `360dialog`
   - **WhatsApp api url** — specify the address from 360dialog
4. Click **Bind**

**Typical values:**
- WhatsApp service: `360dialog`
- WhatsApp api URL: `https://waba.360dialog.io`

After successful connection, a green icon will appear next to the channel name.

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## Alternative Providers

### Connecting Through SendPulse

Detailed instructions for connecting through SendPulse are available from ConnectiveOne representatives.

### Connecting Through 360dialog Sandbox

For testing, you can use the 360dialog sandbox. Detailed instructions are available from ConnectiveOne representatives.

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## After Connection

After successful connection, all messages sent to the connected WhatsApp number will be processed by the bot scenario to which the binding occurred.

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## Numbered Messages

There is an option to connect numbered messages through e-chat or other platforms. For details, contact ConnectiveOne representatives or see [Connecting numbered messages via e-chat](/en/channels/how-to/connect-viber-telegram-whatsapp-via-echat.md).

## Related Articles

- [Connecting numbered messages via e-chat](/en/channels/how-to/connect-viber-telegram-whatsapp-via-echat.md)