# Operator — BroadcastUsers Scenarios Hub

A page for operators working with the client database. Here you can quickly find a client, open their card, and perform bulk actions without unnecessary navigation. Below are instructions for search, viewing cards, and group operations.

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## Quick Overview
- [High-Level Goals and Scenarios](#high-level-goals-and-scenarios)
- [Where to Work in the Interface](#where-to-work-in-the-interface)
- [Quick Links](#quick-links)

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## High-Level Goals and Scenarios

### Client Search and Viewing
**Goal** — quickly find the needed client among the entire database and get complete information about them.
- **Find client** — how to quickly find a client by name, phone, email, ID, or Chat ID. → [./how-to/search-client.md](/en/broadcastusers/how-to/search-client.md)
- **View client card** — how to open detailed information about a client and their communication channels. → [./how-to/view-client-card.md](/en/broadcastusers/how-to/view-client-card.md)
- **Filter clients** — how to find a group of clients by various criteria, including **Registered contact**. → [./how-to/filter-clients.md](/en/broadcastusers/how-to/filter-clients.md)
- **View visitors without a profile** — how to enable **Without Contacts** and view visitors who do not yet have a client card. → [./how-to/view-visitors-without-contacts.md](/en/broadcastusers/how-to/view-visitors-without-contacts.md)

### Working with Client Card
**Goal** — get complete information about a client and their interactions with the system.
- **View client card** — same card as in [Operator Panel](/en/operatorline/operator-hub.md) when viewing a dialog. → [./how-to/view-client-card.md](/en/broadcastusers/how-to/view-client-card.md)
- **View client channels** — how to see all client communication channels and navigate to dialogue. → [./how-to/view-client-channels.md](/en/broadcastusers/how-to/view-client-channels.md)
- **Search and merge similar contacts** — find duplicates by phone/email and merge into one card. → [./how-to/search-and-merge-similar-contacts.md](/en/broadcastusers/how-to/search-and-merge-similar-contacts.md)
- **Edit client data** — how to update information about a client (name, email, phone). → [./how-to/edit-client-data.md](/en/broadcastusers/how-to/edit-client-data.md)
- **Manage subscription to mailings** — how to enable or disable receiving mailings for a specific channel. → [./how-to/manage-subscription.md](/en/broadcastusers/how-to/manage-subscription.md)

### Bulk Actions
**Goal** — perform operations with groups of clients for efficient work.
- **Send broadcast to selected clients** — how to send a message to selected clients. → [./how-to/send-broadcast-to-selected.md](/en/broadcastusers/how-to/send-broadcast-to-selected.md)
- **Export client data** — how to download information about clients to a file for analysis. → [./how-to/export-clients-data.md](/en/broadcastusers/how-to/export-clients-data.md)

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## Where to Work in the Interface
Main work with clients happens in the **Clients** module:
- **Clients** module: `Menu -> Clients` — here you see the entire client database and can perform operations with clients.
- **Clients table**: main interface for search, filtering, and client selection.
- **"Details" side panel**: for viewing and editing information about a specific client.

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## Quick Links

### Search and Viewing
- [Find client](/en/broadcastusers/how-to/search-client.md)
- [View client card](/en/broadcastusers/how-to/view-client-card.md)
- [Filter clients](/en/broadcastusers/how-to/filter-clients.md)
- [View visitors without a profile](/en/broadcastusers/how-to/view-visitors-without-contacts.md)

### Working with Card
- [View client channels](/en/broadcastusers/how-to/view-client-channels.md)
- [Search and merge similar contacts](/en/broadcastusers/how-to/search-and-merge-similar-contacts.md)
- [Edit client data](/en/broadcastusers/how-to/edit-client-data.md)
- [Manage subscription](/en/broadcastusers/how-to/manage-subscription.md)

### Bulk Actions
- [Send broadcast to selected](/en/broadcastusers/how-to/send-broadcast-to-selected.md)
- [Export data](/en/broadcastusers/how-to/export-clients-data.md)

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## Concepts and Principles

- [About registered contacts and visitors without a profile](/en/broadcastusers/explanation/registered-contact-and-visitors.md) — difference between the **Registered contact** column and **Without Contacts** mode
- [Why Does One Client Have Many Channels?](/en/broadcastusers/explanation/why-one-client-many-channels.md)