# View Visitors Without a Client Profile

Sometimes a person chats with the bot in a messenger or on the website but does not yet have a client card in the system. **Without Contacts** mode shows such visitors in a separate list — for viewing and search only, without broadcasts or bulk actions.

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## When It Will Be Useful
- You need to find someone who contacted the bot but is not yet a client in the database.
- You want to view visitor data or the last steps in the bot scenario.
- You need to find a visitor's Chat ID for further support work.

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## What's Important to Know
- **Without Contacts** — a mode for viewing visitors without a client profile. The tooltip next to the checkbox explains that only viewing and search are available — broadcasts and the **Actions** menu are disabled.
- In this mode, the left filter panel and **Actions** menu are hidden.
- Search works by Chat ID only.

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## Before You Start
- [x] You are logged in with operator rights or higher.
- [x] You have navigated to the **Clients** module via `Menu -> Clients`.

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## Step-by-Step Instructions
1. In the upper part of the **Clients** module, find the **Without Contacts** checkbox.
2. Hover over the checkbox to read the tooltip about this mode.
3. Enable **Without Contacts** — the table switches to the visitor list.
4. Review the table columns:
   - **ID** — record identifier;
   - **Chat ID** — chat identifier in the channel;
   - **Channel** — messenger or widget the visitor used;
   - **Bot ID** — bot (process) the visitor talked to;
   - **Created at** — record creation date;
   - **JSON data** — button to view stored visitor data;
   - **Last Steps** — **Show recent steps** button to view the last steps in the bot scenario.
5. To find a specific visitor, enter a Chat ID in the **Search** field and press **Enter**.
6. To view stored data, click the view button in the **JSON data** column.
7. To see where the visitor stopped in the bot, click **Show recent steps** in the **Last Steps** column.
8. To return to the standard client list, disable **Without Contacts**.

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## What Happens After
The table shows visitors without a client profile. Broadcasts, the **Actions** menu, and the left filter panel are unavailable — only viewing, Chat ID search, and viewing data or bot steps.

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## How to Verify Everything Worked
- Confirm that **Without Contacts** is enabled and the table shows visitor columns (Chat ID, Channel, etc.).
- Check that the left filter panel and **Actions** menu are not displayed.
- Try searching by a known Chat ID — the matching record should appear in the table.

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## Related Materials
- [Find client](./search-client.md)
- [Filter clients](./filter-clients.md)
- [About registered contacts and visitors without a profile](../explanation/registered-contact-and-visitors.md)