# How to Find a Client?

When you need to quickly find a specific client among the entire database, global search helps find the needed information in a few seconds. This instruction shows how to search by name, contact details, and identifiers.

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## When It Will Be Useful
- You need to find a client by name or surname.
- You need to find a client by phone number or email.
- You need to find a client by ID, visitor ID, Chat ID, or Customer ID.
- In **Without Contacts** mode, you need to find a visitor by Chat ID.

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## What's Important to Know
- **Global search** in the standard mode works across: Name, Phone, Email, ID, ID Visitor, Chat ID, Customer ID. The tooltip next to the **Search** field shows the full list.
- Search works across the entire client database simultaneously.
- Results are displayed in the clients table.
- When **Without Contacts** is enabled, search works by Chat ID only — see [View visitors without a client profile](/en/broadcastusers/how-to/view-visitors-without-contacts.md).

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## Before You Start
- [x] You are logged in with operator rights or higher.
- [x] You have navigated to the **Clients** module via `Menu -> Clients`.

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## Step-by-Step Instructions
1. In the **Clients** module, find the **Search** field in the upper part of the page.
2. Hover over the field — the tooltip shows which fields you can search by (Name, Phone, Email, ID, ID Visitor, Chat ID, Customer ID).
3. Enter a search query. You can use any of these values:
   - name or surname;
   - phone;
   - email;
   - client ID;
   - visitor ID;
   - Chat ID;
   - Customer ID.
4. Press **Enter** or click the search button — the table updates and shows only matching records.

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## Search in "Without Contacts" Mode

When the **Without Contacts** checkbox is enabled, the **Search** field looks up visitors by Chat ID only. Other fields are not used in this mode. For details, see [View visitors without a client profile](/en/broadcastusers/how-to/view-visitors-without-contacts.md).

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## What Happens After
The clients table updates and displays only matching results. You can view the client card or perform other actions (in standard mode).

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## How to Verify Everything Worked
- Check that the table updated and shows matching results.
- If there are no results, check the correctness of the entered query.
- Try searching by another field (phone, email, Chat ID) if the previous query did not return results.

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## Related Materials
- [View client card](/en/broadcastusers/how-to/view-client-card.md)
- [Filter clients](/en/broadcastusers/how-to/filter-clients.md)
- [View visitors without a client profile](/en/broadcastusers/how-to/view-visitors-without-contacts.md)