# Create a client manually

Sometimes you need a client in the database before they write in a messenger or by email. For example after a phone call or an offline meeting. This guide shows how to create a client card by hand and fill in the rest later.

## When you need it

- The client reached you by phone or offline, and they are not in the database yet.
- You want to create the client in advance so later chats or a broadcast can be attached to them.
- You need a test or service client to check settings.

## What to know

- The **Create client** button appears on the Clients toolbar when this capability is enabled for your account. If the button is missing, ask an administrator.
- To create a client it is enough to fill **at least one** of: full name, email, or phone.
- Organization and extra fields can be filled on **Step 2 of 2** in the same panel, before you save. Tags and channels can be added on the client card after save.
- The button is unavailable in **Without Contacts** mode, because that mode shows only visitors without a profile.

## Before you start

- [x] You are signed in as an operator or above.
- [x] You opened **Clients** via `Menu -> Clients`.

## Steps

1. In **Clients**, click **Create client** at the top of the page. The create panel opens on **Step 1 of 2: basic details**, with the hint **Provide at least a name, email, or phone.**
2. Fill in **Full name**, **Email**, and/or **Phone** — at least one field is enough.
3. Click **Next**. If none of the three fields is filled, the panel stays on step 1 with **Enter at least a full name, email, or phone.** Fill one of the fields and click **Next** again.
4. On **Step 2 of 2: organization and custom fields**, optionally pick an **Organization** and fill extra fields. Or leave them empty.
5. Click **Save**. After saving, the new client card opens. There you can add tags or attach channels.

## What happens next

The client is created and added to the database — you see the message **Client created**. The client card is open and ready for more data: you can add tags or write to the client immediately.

## How to confirm it worked

- Check that the **Client created** message appeared.
- Find the new client in the Clients table via [search](/en/broadcastusers/how-to/search-client.md) by the name, email, or phone you entered.
- Open the client card and confirm that the data you entered was saved.

## Related

- [View a client card](/en/broadcastusers/how-to/view-client-card.md)
- [Edit client data](/en/broadcastusers/how-to/edit-client-data.md)
- [Find a client](/en/broadcastusers/how-to/search-client.md)
- [Search and merge similar contacts](/en/broadcastusers/how-to/search-and-merge-similar-contacts.md)