# How to Reset Password Through "Forgot Password?"

A self-service way to recover access in a few minutes: request a magic link via email or phone, open it, and set a new password.

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## When It Will Be Useful
- You forgot your current password or cannot log in.
- The link expired or was already used — you need a new one.

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## What's Important to Know
- The link is one-time and valid for up to 1 hour (may be shorter if configured).
- If email/phone is not in the system, the message will still be successful — this is normal to protect credentials.

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## Before You Start
- [ ] You know the email or phone number linked to the account.
- [ ] You have access to email or SMS on this number.

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## Step-by-Step Instructions
1. On the login page, click `Forgot password?`.
2. Enter your email or phone number in the format `+380...`.
3. Confirm — a message will appear that the link has been sent (even if the account is not found).
4. Open email or SMS and click the magic link.
5. Set a new password twice and confirm.
6. Log in with the new password.

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## What Happens After
- The password is updated immediately, you can log in.
- The old magic link becomes invalid.

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## How to Verify Everything Worked
- You logged in with the new password without errors.
- No error message appears when opening the link.

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## Other Ways
- If the email/SMS did not arrive — ask the administrator to generate the link manually.

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## Related Instructions
- [Enable recovery flow](/en/auth/how-to/admin-enable-reset-flow.md)
- [Generate link manually](/en/auth/how-to/admin-generate-reset-link.md)