---
title: "About this documentation"
description: "Who maintains ConnectiveOne documentation, what it covers, its languages, and how it is updated."
---

# About this documentation

This is the official ConnectiveOne documentation for operators, supervisors, administrators, and integrators. It helps you complete tasks in the product UI and understand the platform's core concepts.

## Who maintains the documentation

The **ConnectiveOne Documentation Team** maintains these materials together with product, support, and engineering representatives:

- technical writers structure and edit the content;
- product owners and engineers verify product behavior;
- support specialists contribute recurring questions and failure scenarios;
- an editor checks clarity, safety, and style.

We do not use personal author profiles. The team, rather than one individual, is accountable for keeping a page current.

Learn more about the organization on the [ConnectiveOne team page](https://www.connectiveone.io/en/team).

## Scope

The portal includes:

- learning paths for getting started in a role;
- step-by-step instructions for specific tasks;
- explanations of how features work;
- references for parameters, statuses, and terms;
- product release notes.

It does not publish internal development procedures, private customer data, configuration for a specific customer instance, or commitments that are not part of an agreement.

## Languages

Documentation is available in **English and Ukrainian**. Use **Languages** in the header to open an available localized version. If a page has not been translated yet, go to the other language home page and use search.

## Update policy

- Documentation for a new or changed feature is updated as part of its release work or shortly afterward.
- Factual corrections, broken links, and unclear steps are published after verification.
- Pages without a current, distinct user scenario are consolidated, redirected, or removed.
- Every page has a technical revision that is automatically included when you select **Report an issue**.
- Every published article is also available from **Open Markdown** and **Download Markdown**. Both use the same source as the HTML page.

## Report a documentation problem

On any article, select **Report an issue**, describe the problem, and continue to Client Portal. The prepared report includes the URL, language, and page revision. Do not include passwords, tokens, or customer personal data.

For how we verify content, read the [Editorial policy](./editorial-policy.md). For safe examples and portal privacy controls, read [Security and privacy](./security-and-privacy.md). For support routes and incident updates, read [Support and service status](./support-and-status.md).